The grievances of as many as 2,500-3,000 taxpayers could be addressed and resolved between October 2 and October 31. The Central Board of Direct Taxes (CBDT) has asked tax officials to dispose of at least 20 per cent of the pending matters during the period. The move comes after Union Finance Minister Nirmala Sitharaman recently nudged the income-tax (I-T) department to redress the grievances promptly.
In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.
The students had alleged that some teachers were harassing them in the name of internal tests. But, the college management rejected the charges and said they didn't know why the student committed such an act.
'The introduction of a reasonable MDR for large merchant transactions will allow the industry to continue investing in innovation, cybersecurity, grievance redressal, and merchant support, ultimately ensuring that UPI continues to thrive.'
The time taken by the income-tax department to process refunds has dropped sharply from 93 days in 2013.
The Insurance Regulatory & Development Authority of India (Irdai) on Wednesday proposed setting up an internal insurance ombudsman for insurance companies -- except reinsurers-- with over three years of operation, to address unresolved complaints. The ombudsman will have power to hear complaints for claims up to Rs 50 lakhs.
'By quick, fast, and just awards, the insurance ombudsman can bring the trust of the policyholders in the insurance system and insurance as a product and create a positive impact on the entire industry.'
'The rescue of 17 children represents exemplary police action that merits considerable appreciation.' 'However, this encounter was profoundly unfortunate because somebody has lost his life.'
The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc." According to an official statement, "The Department of Consumer Affairs has directed major e-commerce Food Business Operators (FBOs) to furnish the current framework as well as a proposal on improving the consumer grievance redressal mechanism within 15 days."
The one-page form will mandatorily seek the taxpayers name.
Besides, it has been decided that a complaint received from a citizen will not be closed until an appeal filed against it is disposed of.
Justice Yashwant Varma, embroiled in the cash discovery row following a fire at his residence, has been excluded from all administrative committees of the Delhi High Court. The committees were recently reconstituted, with all other judges, including the Chief Justice, included. Justice Varma was previously a member of several committees. His work was withdrawn following a directive from the Chief Justice of India, who has also ordered an in-house inquiry into the allegations.
Concerned over the rise in mis-selling of products by banks and non-banking financial companies (NBFCs), the Reserve Bank of India (RBI) is examining whether to come up with norms to curb such practices. Observing that pushing financial products, such as insurance, indiscriminately to unaware consumers may be detrimental to their well-being, RBI Deputy Governor M Rajeshwar Rao said, "We are examining whether it necessitates framing of guidelines to address mis-selling of financial products and services by REs (regulated entities)."
'There was no corruption in the railways as officers were aware of severe action. Workers and senior officers were treated equally on the working hours front'
A team of Election Commissioners will visit Patna to review poll preparedness in Bihar ahead of the upcoming assembly elections. The team will meet with political parties, police, administrative officials, and observers to ensure a free and fair election.
All complaints were forwarded to the state-level grievance redressal committee, which was formed by the state government on Tuesday evening after agitation by junior doctors who are currently on a "total cease work".
A bench headed by Justices MR Shah and Ahsanuddin Amanullah said that a separate grievance redressal committees be constituted at district court level to provide a forum, where lawyers could seek redressal of their genuine grievances related to procedural changes in filing or listing of cases or misbehavior of member of lower judiciary.
The submission was made before Justice Yashwant Varma who was hearing a batch of petitions concerning the suspension and deletion of accounts of several social media users, including Twitter users.
Sebi has been empowered to impose a penalty of Rs 1 lakh per day (till the grievance is redressed) or Rs 1 crore -- whichever is less -- on companies failing to redress investor grievances.
Over 61,000 public grievances related to a range of issues are received by the Prime Minister's Office every month, Union Minister Jitendra Singh said on Wednesday.
The government on Friday tweaked IT rules to pave the way for setting up of grievance appellate panels, which will settle issues that users may have against the way social media platforms initially addressed their complaints regarding content and other matters.
The ministry said the Games Technical Conduct Committee, list of disciplines in the National Games, and eligibility criteria for participants should be communicated to it at least six months prior to the showpiece.
Authorities relaxed the curfew in Leh, Ladakh, allowing markets to reopen after week-long restrictions following violent clashes. The situation is gradually returning to normal with increased security measures.
'The new Bill introduces no policy or rate changes, leaving financial planning strategies largely unaffected.'
'The considerations for choosing between the old and new tax regimes remain essentially unchanged.'
Police in Thane have arrested a school principal and staff member after allegations that girl students were forced to strip to check for menstruation. The incident sparked outrage among parents, leading to protests and a police investigation.
Salient features of the National Sports Governance Bill that promise to overhaul several aspects of sports governance and the grievance redressal system for athletes and administrators alike in the country.
A separate and dedicated window for grievance redressal has been launched recently.
The Kerala High Court has suspended toll collection on the Edappally-Mannuthy stretch of NH 544, citing the failure of the NHAI to provide safe and unhindered access to the highway due to ongoing construction and poor maintenance.
A group of people staged a protest on Wednesday against alleged "caste discrimination" at the Indian Institute of Management-Bengaluru (IIM-B), demanding the removal of its director. However, IIM Bangalore denied the allegations made by the protesters.
"This entire period is highly sensitive in terms of law and order, healthcare, sanitation, education, and disaster management. Hence, all related departments and district administrations must work with coordination and accountability," Adityanath said, according to an official statement.
The Supreme Court on Monday directed all states and Union territories to ensure payment of compensation to family members of Covid-19 victims without wasting any time.
Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.
Now with the Prime Minister insisting on quick resolution of all pending grievances, it is highly likely that all backlogs of complaints will be resolved very soon.
Many buyers skip or misread critical provisions in builder-buyer agreements.
The Insurance Regulatory and Development Authority of India (IRDAI) has asked life insurance companies not to advertise unit-linked plans as investment products in a recent circular.
According to a parliamentary response by the Union health ministry in 2023, around 654,000 families in Delhi are eligible to enrol under the scheme.
The Supreme Court on Wednesday refused to hear a plea seeking a first information report (FIR) against high court judge Yashwant Varma in connection with the discovery of cash from this official residence in the capital.
Here are the highlights of the monetary policy announced by RBI governor Shaktikanta Das on Friday.
Patel emphasised that one of the most important features of the bill is the establishment of a dedicated tribunal for resolving disputes, reducing the burden on the judiciary and ensuring quicker justice.
'The EC should not have let the initiative go into the hands of the political leadership. By allowing this to happen, they have opened a Pandora's box.'
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