A consumer commission in Nagpur, Maharashtra, has penalised Axis Bank for deficiency in service, ordering a refund and compensation to a customer over a failed ATM transaction from 2018.
The Central Board of Secondary Education (CBSE) has cancelled the affiliation of Neerja Modi School in Jaipur due to gross violations of student safety norms following the death of a 9-year-old girl. The board cited a failure of counselling and redressal mechanisms and ordered the school to cease new admissions.
Tharoor, on Thursday, met party president Mallikarjun Kharge and Rahul Gandhi for redressal of his grievances, after which he said "all is good" and "we are all on the same page".
'What has changed is that the new regulations are backed by a clear enforcement framework. They have real consequences and, for the first time, make compliance unavoidable.'
'In the last one year, we have added more than Rs 1.7 trillion, and we are on track.'
The action was taken after a woman made a complaint to Uttar Pradesh Chief Minister Yogi Adityanath through IGRS.
The rise of algorithmic and high-frequency trading brings efficiency but also demands robust risk controls, real-time monitoring and compliance safeguards, Securities and Exchange Board of India Chairman Tuhin Kanta Pandey told the Morningstar Investment Conference India 2025.
The University Grants Commission's (UGC) new regulations on promoting equity in higher education institutions have sparked protests and legal challenges. This article explains the regulations, the concerns raised, and the government's response.
'It's harder to attract women initially, but once they come in, retention is significantly higher.'
'Once the actual scope is understood, it becomes evident that the framework is about internal redress and course correction, and in no way criminalisation.'
Days after an outage at MCX, Sebi chairman Tuhin Kanta Pandey on Tuesday expressed his displeasure over "repeated" instances of breakdowns at exchanges.
Shashi Tharoor's relationship with Congress leaders in Kerala appears to be improving after a meeting with Rahul Gandhi. A prominent state leader announced Tharoor will be a star campaigner for the party-led UDF in the upcoming Kerala Assembly polls.
The grievances of as many as 2,500-3,000 taxpayers could be addressed and resolved between October 2 and October 31. The Central Board of Direct Taxes (CBDT) has asked tax officials to dispose of at least 20 per cent of the pending matters during the period. The move comes after Union Finance Minister Nirmala Sitharaman recently nudged the income-tax (I-T) department to redress the grievances promptly.
The panel was constituted after a 20-year-old Nepalese student of the Kalinga Institute of Industrial Technology (KIIT) in Odisha's Bhubaneswar was found hanging from the ceiling fan of her hostel room.
'Just like oral hygiene, cyber hygiene must become a daily habit,' says Beena Vaheed, executive director, Bank of Baroda. 'It is not enough to rely only on banks, companies, or the government. Each of us must play our part.'
The Supreme Court has directed all states and Union Territories to report on the implementation of guidelines for addressing mental health issues and suicide among students in educational institutions. The Centre has also been asked to file a compliance affidavit.
The students had alleged that some teachers were harassing them in the name of internal tests. But, the college management rejected the charges and said they didn't know why the student committed such an act.
File a written complaint with the bank's grievance redressal officer and secure an acknowledgement.
Granting the cricketer relief till the next date of listing, the bench orally observed: 'You could have been fooled for 1 day, 2 days, 3 days... but 5 years...you are entering into a relationship for 5 years...one can't be fooled for 5 years.'
In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.
Sanjay Malhotra has made structural changes to banking regulation to bring down costs and increase efficiency. Plus, he kicked off a benign interest regime. But there are challenges ahead.
Senior Congress leader Shashi Tharoor met with party president Mallikarjun Kharge and Rahul Gandhi amid reports of discontent, stating that he is on the 'same page' with the leadership.
'The introduction of a reasonable MDR for large merchant transactions will allow the industry to continue investing in innovation, cybersecurity, grievance redressal, and merchant support, ultimately ensuring that UPI continues to thrive.'
The enquiry committee pointed out several lapses on the part of the school, noting the relentless bullying faced by the girl, and mentioned that her parents had first raised the issue with teachers in July 2024. The panel observed that the class teacher failed to act on the child's distress, even when the girl approached the teacher five times in the final 45 minutes of her life.
The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc." According to an official statement, "The Department of Consumer Affairs has directed major e-commerce Food Business Operators (FBOs) to furnish the current framework as well as a proposal on improving the consumer grievance redressal mechanism within 15 days."
'We currently have new proposals worth Rs 1.48 trillion in the pipeline.'
'It will increase the contribution to gratuity, which is something the employer has to give.'
The one-page form will mandatorily seek the taxpayers name.
The time taken by the income-tax department to process refunds has dropped sharply from 93 days in 2013.
The Insurance Regulatory & Development Authority of India (Irdai) on Wednesday proposed setting up an internal insurance ombudsman for insurance companies -- except reinsurers-- with over three years of operation, to address unresolved complaints. The ombudsman will have power to hear complaints for claims up to Rs 50 lakhs.
Besides, it has been decided that a complaint received from a citizen will not be closed until an appeal filed against it is disposed of.
'Given that the population is almost evenly split, the Indian economy cannot grow without women participating in the workforce.' 'While women's participation has increased, it is still well below 40 per cent,' says Kartik Narayan, CEO of the professional networking and jobs platform, Apna.
'The rescue of 17 children represents exemplary police action that merits considerable appreciation.' 'However, this encounter was profoundly unfortunate because somebody has lost his life.'
'By quick, fast, and just awards, the insurance ombudsman can bring the trust of the policyholders in the insurance system and insurance as a product and create a positive impact on the entire industry.'
Justice Yashwant Varma, embroiled in the cash discovery row following a fire at his residence, has been excluded from all administrative committees of the Delhi High Court. The committees were recently reconstituted, with all other judges, including the Chief Justice, included. Justice Varma was previously a member of several committees. His work was withdrawn following a directive from the Chief Justice of India, who has also ordered an in-house inquiry into the allegations.
A bench headed by Justices MR Shah and Ahsanuddin Amanullah said that a separate grievance redressal committees be constituted at district court level to provide a forum, where lawyers could seek redressal of their genuine grievances related to procedural changes in filing or listing of cases or misbehavior of member of lower judiciary.
Sebi has been empowered to impose a penalty of Rs 1 lakh per day (till the grievance is redressed) or Rs 1 crore -- whichever is less -- on companies failing to redress investor grievances.
The submission was made before Justice Yashwant Varma who was hearing a batch of petitions concerning the suspension and deletion of accounts of several social media users, including Twitter users.
Concerned over the rise in mis-selling of products by banks and non-banking financial companies (NBFCs), the Reserve Bank of India (RBI) is examining whether to come up with norms to curb such practices. Observing that pushing financial products, such as insurance, indiscriminately to unaware consumers may be detrimental to their well-being, RBI Deputy Governor M Rajeshwar Rao said, "We are examining whether it necessitates framing of guidelines to address mis-selling of financial products and services by REs (regulated entities)."
Over 61,000 public grievances related to a range of issues are received by the Prime Minister's Office every month, Union Minister Jitendra Singh said on Wednesday.
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